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Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).  Custom build clubs are not returnable unless it is a result of our error or defective item, etc. - all black light, fiberglass & chrome head putters are custom built.  Please make sure of sizing prior to ordering, if you have any questions about putters please call us at 800-334-7477.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, you can all us at 800-334-7477 or email info@tackimac.com for return instructions.

Shipping

We can ship to virtually any address in the world. International customers please contact us by email to info@tackimac.com to get price quotes & shipping rates.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Custom size golf clubs take an extra day or two to ship.  Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.  If there are any backorders your items will ship when the come in without any extra cost to you.  We are not opened for business on Saturdays or Sundays.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.